Privacy Policy
Effective date: November 10th, 2026.
Low Boot US is operated by LowBootUS LLC. This Privacy Policy explains how we collect, use, and disclose personal information when you visit Lowbootus.com, place an order, or contact us.
Information we collect
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Contact and order information. We collect the name, email address, billing and shipping addresses, phone number if provided, and order details you submit at checkout.
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Payment information. Our payment providers process payments. We receive information needed to manage orders, such as payment status and transaction references.
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Customer service information. We collect the contents of your messages and any information you provide when asking about an order, return, or refund.
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Device and browsing information. Our website and enabled tools may collect your IP address, browser and device information, referring pages, and interactions with our store through cookies and similar technologies.
How we use personal information
We use personal information to process payments, fulfill and track orders, manage returns and refunds, and provide customer support. We also use it to operate and improve our store, detect fraud, protect our website, and meet legal obligations. If you sign up for marketing emails, we use your email address to send product news and offers. You can unsubscribe using the link in any marketing email.
Who receives personal information
We disclose information to providers that help us run our store, including our e-commerce platform, payment processors, fulfillment partners, shipping carriers, and customer support providers. They receive the information needed for their services. We may also disclose information when required by law or when necessary to investigate fraud, resolve disputes, or protect rights and safety.
Cookies and advertising
We use essential cookies to keep the store working, including remembering your cart and supporting checkout. Where enabled, analytics tools help us understand how visitors use the site, and advertising tools may measure campaigns or show relevant ads on other websites and services. These providers may receive identifiers and browsing activity through cookies, pixels, or similar technologies.
You can manage cookies through your browser and any cookie preferences available on our website. Blocking essential cookies may affect checkout or other store features. Where required by applicable law, we honor recognized opt-out preference signals, such as Global Privacy Control.
Data retention
We keep personal information for as long as reasonably necessary for the purposes described in this policy. This includes completing orders, handling returns and disputes, preventing fraud, and meeting applicable tax, accounting, and legal obligations.
Your privacy rights
Depending on where you live, you may have the right to access, correct, or delete personal information, obtain a copy of it, or opt out of targeted advertising or certain disclosures that applicable law defines as a sale or sharing. You may also have the right to appeal a decision on your request.
To submit a privacy request or appeal, email contact@lowbootus.com. We may ask for information reasonably necessary to verify your identity before fulfilling certain requests. We will not discriminate against you for exercising your privacy rights.
Children’s privacy
Our store is intended for a general audience. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can review and delete it as appropriate.
Changes to this policy
We will post updates on this page and revise the effective date above. We will provide additional notice when required by applicable law.
Contact us
For questions about this policy or how we handle your personal information, email contact@lowbootus.com.